Job Summary
As a SuperFlex Roadside Mechanic with the RAC, you will step into an essential engineering position located in Pirton, Worcestershire, delivering the crucial adaptability that underpins our roadside assistance network. Flexibility deserves proper recognition, which is why this role is structured to reward your ability to navigate dynamic schedules while providing top-tier mechanical support directly to motorists in need. Your primary function will involve traveling to stranded vehicles, diagnosing complex mechanical and electrical faults, and executing effective roadside repairs to get our members moving again safely and efficiently. You will operate across an average of forty hours per week calculated on an annual basis, embracing a non-traditional schedule that steps far outside of the standard nine-to-five routine. Shifts are organized to maintain operational readiness, and you will receive your comprehensive roster seven days in advance, supplemented by your core working hours being definitively confirmed three days prior to your shift. This guarantees you maintain visibility over your upcoming schedule while embracing the exciting daily variety that comes with rescuing drivers stranded on the public highway.
Key Skills
Full Job Description
Stepping into the SuperFlex Roadside Technician position means joining a dedicated team of automotive professionals committed to excellence in roadside rescue and vehicle recovery. The role is physically and technically demanding, requiring you to utilize your engineering expertise in unpredictable environments across Pirton and the surrounding Worcestershire region. You will be trusted to manage your workload effectively while responding to emergency call-outs, assessing vehicle conditions accurately, and communicating professionally with stranded motorists under pressure. Because this is a specialized SuperFlex contract, your working pattern is specifically engineered to handle peak demand periods, offering a unique blend of schedule flexibility paired with structured advance notice for your shifts. Compensation is highly competitive, featuring a robust basic salary of £50,669 per year, alongside substantial earning potential that can push your total annual compensation up to £57,000 depending on your performance and operational opportunities.
Key Responsibilities
- Provide responsive roadside mechanical assistance to stranded motorists requiring immediate vehicle diagnosis and repair services.
- Travel efficiently across the designated operational area of Pirton, Worcestershire, to reach stranded members in a timely manner.
- Perform thorough diagnostic assessments on complex mechanical and electrical vehicle systems in outdoor roadside environments.
- Execute effective on-site repairs or coordinate appropriate follow-up recovery solutions when roadside fixes are not immediately feasible.
- Maintain high standards of customer service while communicating clearly with distressed motorists about vehicle issues and repair options.
Requirements
- Candidates must possess the technical aptitude and mechanical expertise necessary to diagnose and repair vehicle faults at the roadside.
- Applicants must be fully prepared to work a flexible shift pattern that falls outside of normal traditional business hours.
- Individuals must be capable of operating independently while managing emergency situations efficiently on public roads and highways.
- Prospective technicians must be able to adapt to changing weekly rotas provided seven days in advance with core hours confirmed three days prior.
- Candidates must hold the relevant mechanical qualifications or equivalent practical experience required to service modern motor vehicles effectively.
Additional Information
- The basic annual salary for this full-time position is £50,669, with total earnings capable of reaching up to £57,000.
- The average working week is 40 hours calculated across the full year.
- Work schedules and shift patterns fall outside of standard nine-to-five working hours.
- Rosters are issued seven days in advance, with core working hours confirmed three days prior to the shift.
- The position is offered on a full-time contract basis located in Pirton, Worcestershire.